Terms and Conditions

Mindfulness in Nature Experience

These Terms and Conditions apply to bookings for the Mindfulness in Nature Experience offered by Touracos and should be read together with the Terms of Use and Privacy Policy published on the Touracos website. By completing a booking, the Guest agrees to these Terms.

1. About the Experience

Mindfulness in Nature is a calm, nature-based experience held within Raydah Reserve and includes transportation from the Visitor Center to Al-Ghamdi Farm, guided movement through the natural environment, mindfulness activities, periods of silence, light natural refreshments, and transportation back to the Visitor Center.

The experience is designed to encourage mindful engagement with nature and the surrounding environment. It is not intended to provide medical, psychological, or therapeutic treatment.

2. Duration and Schedule

The overall experience lasts approximately 4 hours, including transportation to and from the Visitor Center.

The standard operating schedule begins at approximately 4:00 PM at the Visitor Center, with the experience at Al-Ghamdi Farm beginning at around 5:00 PM, followed by a return to the Visitor Center at approximately 8:00 PM.

Timings and individual elements of the programme may vary depending on the season, weather, site conditions, operational requirements, or instructions issued by the relevant authorities.

3. Capacity and Price

The operating capacity is limited to a maximum of 8 Guests per session, with one session scheduled per day, subject to availability and operational conditions.

The standard price is SAR 450 per Guest, excluding applicable VAT, unless a different price or promotional offer is clearly displayed at the time of booking.

4. Meeting Point and Transportation

The experience begins and ends at the Visitor Center.

Transportation to and from the experience location is included and is provided using Touracos-designated vehicles, including electric vehicles used for the experience in accordance with the operating plan.

The outbound journey may include brief interpretive stops introducing Guests to the surrounding landscape and natural environment.

Guests must arrive at the designated meeting point at the time specified in their booking confirmation.

Touracos may be unable to delay departure for late-arriving Guests where doing so would affect the programme or other participants. A Guest who misses the scheduled departure due to late arrival may be treated as a no-show.

5. Quiet Environment and Guest Conduct

Silence, calm behaviour, and mindful engagement with the natural surroundings are essential elements of this experience.

Guests are expected to follow the instructions of the guide or experience specialist, keep conversations and noise to a minimum, and refrain from playing music or using audio devices or sound effects during guided silent walks and meditation periods.

Touracos reserves the right to intervene or discontinue the participation of any Guest whose conduct materially disrupts the experience or the quiet environment required for the group.

6. Fitness and Health Considerations

The experience involves movement and walking within a natural and mountainous environment. Guests should therefore be reasonably able to participate safely in the activities described.

Guests must inform Touracos before participating of any condition that could materially affect their safety during the experience, including heart or respiratory conditions, back or joint injuries, allergies, open wounds, or relevant mobility or health requirements.

Disclosing a health condition does not necessarily prevent participation. Such information enables the operating team to assess safety requirements and the suitability of the activity.

7. Safety Instructions

All Guests must attend the safety briefing and follow the instructions provided by Touracos guides and staff throughout the experience.

Guests must remain within designated trails and areas and must not separate from the group or enter restricted areas.

Touracos reserves the right to refuse or discontinue a Guest's participation where the operating team reasonably considers continued participation to pose a risk to the Guest, other participants, the environment, or property.

8. Weather and Natural Conditions

The experience takes place in an open natural environment and is therefore subject to weather and site conditions.

Touracos may modify the timing, route, content, or schedule of the experience, or may reschedule or cancel it, in circumstances including rain, saturated ground conditions, strong winds, unsuitable temperatures, reduced visibility, site closures, instructions from the competent authorities, or any other conditions that may affect safety.

Where Touracos cancels the experience, Guests will be offered an appropriate alternative date or a refund of the amount due in accordance with the website Terms of Use and applicable law.

9. Environmental Responsibility

Guests are required to follow Leave No Trace principles and respect the natural environment of Raydah Reserve.

Littering, damaging vegetation, disturbing wildlife, or removing plants, rocks, or other natural materials from the site is prohibited.

Guests must comply with all rules and instructions issued by the reserve and the competent authorities.

10. Food and Refreshments

The experience may include light hospitality and natural refreshments in accordance with the operating programme.

Guests should inform Touracos in advance of any relevant food allergies or dietary requirements. Refreshment selections may vary according to season and availability.

11. Cancellations and No-Shows

Bookings may be cancelled free of charge up to 48 hours before the scheduled start of the experience, unless different conditions are clearly disclosed at the time of booking.

Cancellations made after this period, or failure to attend the experience, may result in the booking amount being partially or fully non-refundable in accordance with the cancellation policy displayed at the time of booking and the Touracos Terms of Use.

12. Programme Changes

Touracos may make reasonable changes to the sequence of activities, stop durations, route, or method of delivering the experience where necessary for operational, environmental, or safety reasons.

Changes that do not materially alter the overall nature of the experience do not automatically entitle the Guest to a refund.

13. Personal Responsibility

Guests are responsible for following all instructions, using equipment and transportation only as intended, and exercising reasonable care for their own safety.

To the extent permitted by applicable law, Touracos will not be responsible for loss or injury resulting from a Guest's failure to follow safety instructions, the provision of inaccurate or incomplete information concerning their ability to participate, or irresponsible conduct during the experience.

Nothing in these Terms limits any right or liability that cannot lawfully be excluded or restricted under the laws and regulations of the Kingdom of Saudi Arabia.

14. Acceptance of These Terms

By completing a booking, the Guest confirms that they have read and accepted the description of the Mindfulness in Nature Experience, these Terms and Conditions, the Touracos website Terms of Use, and the safety and environmental requirements applicable to the experience.

Nature mindfulness

Nature mindfulness